Frequently Asked Questions

FAQ

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Owners

Why do I need a property manager?

Whether you are looking for a getaway exclusively for you or your family or are interested in an investment that produces an income stream, homes need care and attention. Working with a trusted local company like Wydaho Property Management to watch over your property will give you peace of mind that everything will be cared for, maintained, and ready for you or guests when they come to Teton Valley. 

In some cases, a property manager is legally necessary as the cities of Driggs and Victor require that a local representative be available in case of emergency.

What services does Wydaho provide?

Wydaho provides a wide-range of services, including vacation rental management, caretaking, and home cleaning

We also contract with local providers to arrange services such as landscaping, snowplowing, hot tub maintenance, and more.

What are Wydaho’s fees?

For vacation rental management, Wydaho collects 20% of rent received — the lowest rate in Teton Valley.

For caretaking services, we offer a tiered plan so that you can select the service best suited to your needs.

For home cleaning, we calculate the cost based on the time it takes to clean the home.

Are you locally owned?

Yes, Wydaho Property Management is owned by Alta residents Jim and Mary Sheehan. It is operated by their daughter, Emma Tomer, and her husband, Will, who live in Driggs. This means we are located a short distance from every property we work with, and we are well-connected to a variety of other local service providers.

More about us.


Guests

What types of vacation rentals do you offer?

Wydaho Property Management operates in Teton Valley, Idaho, which includes the cities of Driggs, Victor, and Tetonia. We offer a number of complete private homes as well as condominiums, townhomes, and studios. All of the properties we represent have passed our high standards for quality and location.

You can search all of our rentals here.

What amenities are available at the property?
Each property managed by Wydaho Property Management has a unique set of amenities — we recommend that you check individual unit pages to see what amenities are available at each property. But, if you need more information, please contact us, and we can let you know if a particular amenity is present or if we can accommodate supplying it for your stay.
What is provided at the rental?
Each rental is stocked with fresh linens on each bed, a body towel and washcloth for each potential guest, hand towels in each bathroom, and kitchen towels. We also provide shampoo, shower gel, and conditioner, as well as toilet paper, paper towels, dishwasher and laundry pods (if applicable), and trash bags. Guests must bring their own personal grooming items, grocery items, and any other items that are important for you to have during your stay.
How do we get to our rental? How do we access it?
Ahead of your stay, we will send you a check-in message — this will come either through the booking platform or via email. This message will contain your access pincode to the smart lock or lockbox, as well as a digital guidebook that contains specific directions to your rental.
What if I have to cancel?
Our cancellation policy varies by platform, so please review the details of your reservation. But booking directly through Wydaho Property Management offers you the most favorable policy — “Guests may cancel for free until 5 days before check-in. After that, guests may cancel before check-in and get a 50% refund, minus the first night and service fee.”
How do I contact someone if I have any questions or concerns?

For non-emergency questions or requests, please reach out through the platform on which you booked. For more urgent matters, you can call or text our office line at 208-999-3387. If your call is missed, please leave a message and a member of the Wydaho team will get in touch with you as soon as possible.

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